Privacy Policy

Last updated: August, 2025

Instant Chic ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, shop, or social media:

• Name and contact details (email address, phone number, billing/shipping address)

• Payment information (processed securely via our payment provider; we do not store full card details)

• Purchase history and order details

• Information you provide when contacting us (e.g., enquiries, feedback, customer support)

• Website usage data (cookies, analytics, browsing behaviour)

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Provide customer service and respond to enquiries

• Improve our website, products, and services

• Send marketing emails or promotions (only if you have opted in, and you may unsubscribe anytime)

• Meet our legal and regulatory obligations in Australia

3. Sharing of Information

We do not sell your personal information.
We may share it only with:

• Payment providers (e.g., Stripe, PayPal) for secure transactions

• Delivery companies (e.g., Australia Post, couriers) for order fulfilment

• Service providers (IT, hosting, analytics) who assist in running our business, bound by confidentiality obligations

• Where required by law, regulators, or government authorities

4. Storage & Security

We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Data is stored on secure servers, and payment details are handled by PCI-compliant providers.

5. Cookies & Tracking

Our website may use cookies or similar tools to enhance your browsing experience. You may disable cookies through your browser, but some features may not function properly.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you

• Request corrections if your information is inaccurate

• Opt out of marketing communications at any time

To exercise these rights, please contact us at: instantchic@mail.com

7. Overseas Disclosure

Some of our service providers (e.g., website hosting or cloud storage) may be located outside Australia. Where this occurs, we take steps to ensure your information is protected to Australian standards.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to make a privacy complaint, please contact us.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.